I TURN

Complex problems

into structures people can judge and act on

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PROJECT

Complex HVAC decisions, turned into simple actions

To ease the heating and cooling calls store owners make again and again, I designed an AI decision-support service that weighs cost and comfort together.

AI RecommendationsDecision SupportProduct Design
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A decision flow that lets people understand AI auto-trading before they choose it

Moved AI Master away from a simple pick, redesigning onboarding and the way into auto-trading so people can understand a Master and choose one that fits their investment goals. Usability testing scored 88 on SUS.

AI UXDecision SupportOnboarding - Structure
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Heaji Wi

Product designer

I see a product designer’s job as closing the gap between the real world and the digital one.

Running a store, I decided from revenue and customer response. Now I decide from user behavior and test results. Design is judgment, not taste — so I define the criteria before I build.

How I got here

  • 2026–present

    Leading Real-World Impact

    Leading brand renewal and product development, applying UX thinking to real-world products.

  • 2025

    Transitioned into UX/UI Design

    After graduation, shifted into UX/UI design, studying product thinking and UX methodology at Blossom UX School.

  • 2022

    Founded Wizzy Bakeshop

    Launched Wizzy Bakeshop, leading product development, store operations, and the end-to-end customer experience.

  • 2018

    Studied Navigation, Maritime Trade & Regulations

    Trained to make structured decisions in complex, high-stakes environments — a discipline that still shapes how I approach design problems.

  • Leading Real-World Impact
  • Transitioned into UX/UI Design
  • Founded Wizzy Bakeshop
  • Studied Navigation, Maritime Trade & Regulations

More: brands I built and ran